FAQ

Questions,
answered.

Everything you need to know before working with us—from houseware customization and samples to order quantities, production and delivery.

FAQ
Before We Begin

Useful information for B2B customers.

We’ve collected the most common questions from retailers, distributors and brand partners. If you can’t find what you need, you can View All Products directly or start an inquiry.

Yes. Depending on the product and project, we can discuss customization for materials, finishes, colors, packaging and selected product details.
MOQ depends on the product, material and customization requirements. Please send us the products you are interested in and we will confirm the applicable quantity.
Sample availability depends on the product. For selected items, samples can be arranged before confirming a larger order. Sample and shipping costs can be discussed with our team.
Yes, packaging options can be discussed for suitable projects, including branding, labels, inserts and selected packaging formats.
Lead time varies by product, quantity and customization level. We will confirm an estimated production schedule together with your quotation.
We work with international B2B customers. Shipping arrangements depend on destination, order volume and agreed delivery terms.
Add the products you are interested in to your Inquiry List, include your quantity and requirements, then submit the inquiry. Our team can then review your request and prepare a quotation.
Yes. If you have a general business question, cooperation idea or project brief, you can contact us directly by email, WhatsApp or through the Contact page.
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General Questions

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For company questions, cooperation or anything not related to a specific quotation.

Quotation

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